Ask Yu About Aged Care
Last updated: March 2026
Ask Yu About Aged Care (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.
Ask Yu About Aged Care is an education and consulting platform that provides information, programs, and guidance related to the Australian aged care system.
Our services may include:
Educational programs (e.g. Support at Home Launch Ready)
Free webinars and online events
Free short consultations
Industry blogs and resources
Community platforms (in the future)
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Phone number
Professional background or industry information
Information submitted through contact forms or consultation bookings
Webinar registrations
Questions or comments submitted to us
If you participate in consultations or programs, you may also choose to share:
Business goals
Professional experience
Questions about the aged care industry
We only collect information that is reasonably necessary to provide our services.
We may collect your personal information when you:
Register for a webinar
Book a 15-minute free consultation
Enquire about programs such as Support at Home Launch Ready
Subscribe to updates or newsletters
Comment on or interact with blog content
Join our future community platform
Contact us via email or website forms
We may also collect technical information automatically, such as:
IP address
Browser type
Pages visited on our website
Time spent on pages
This helps us improve our website and services.
We use your personal information to:
Provide our services and programs
Respond to enquiries and consultation requests
Register you for webinars or events
Send information about our services and resources
Improve our website and educational content
Communicate important updates about programs or services
From time to time, we may send emails about relevant industry updates, tools, or educational resources. You can unsubscribe at any time.
We do not sell your personal information.
We may share your information with trusted third-party service providers who help us operate our website and services, such as:
Webinar platforms
Booking systems
Email marketing platforms
Website hosting providers
Analytics tools
These providers are required to protect your information and use it only for the services they provide to us.
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.
However, no internet transmission is completely secure. By using our website, you acknowledge that you provide information at your own risk.
Our website may use cookies or analytics tools to understand how visitors use the site.
This may include information such as:
Pages visited
Time spent on the site
Referral sources
This information helps us improve the quality of our content and user experience.
You can disable cookies in your browser settings if you prefer.
You may request access to the personal information we hold about you.
If your information is incorrect or out of date, you may request that we correct it.
Our website may contain links to external websites, tools, or services (for example AI tools or industry resources).
We are not responsible for the privacy practices of these external websites.
In the future, Ask Yu About Aged Care may host an online community for professionals or individuals interested in the aged care industry.
If you join the community, additional information you share (such as posts or comments) may be visible to other members.
Community guidelines and privacy rules will apply.
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
The latest version will always be available on our website.
If you have questions about this Privacy Policy or how we handle your information, please contact:
Ask Yu About Aged Care
Email: info@askyuaboutagedcare.com.au
Website: askyuaboutagedcare.com.au